Privacy Policy

Who we are

Shoda Auto is the automotive division of Shoda Marine, based in Japan. This policy explains how we handle information through the Shoda Auto website and related enquiries. Other websites and services have their own privacy notices.

Information you provide

When you send an enquiry or request a quotation or vehicle follow-up, we collect the details you submit. These may include your name, email address, telephone or WhatsApp number, country, preferred contact method, message and vehicle requirements. Vehicle details and calculator estimates may be included in your request.

We use these details to respond, prepare quotations, provide requested vehicle sourcing or export assistance, and keep records of our correspondence. We may contact you through the method you select. Sending an enquiry does not subscribe you to promotional messages or give permission for unrelated uses of your details. Please do not include payment card details, passwords or unnecessary sensitive information.

Vehicle lookup and calculator tools

We use the vehicle details you enter to retrieve manufacturing information or calculate estimates. Year lookup details are shared with an external vehicle-information service. If you request follow-up assistance, relevant vehicle details and estimates may be saved with your enquiry. Saved comparisons are stored in your browser and can be removed using the comparison tool or your browser settings.

Website analytics

We collect page and tool activity, device information, approximate location and referral information to improve our website. IP addresses and browser information help group visits and support security. Calculator page URLs and successful calculation events may identify the public vehicle model selected. Analytics events exclude personal details entered in our forms, chassis or serial numbers and calculation values.

Cookies and browser storage

Our standard analytics does not use tracking cookies. Browser storage saves comparisons and helps avoid duplicate usage counts. You can clear it in your browser settings, which removes saved data and may affect some features.

Service providers and external links

Service providers help us operate this website and respond to enquiries, and may process information outside your country, including outside Japan. We do not sell your enquiry contact details. External services, including WhatsApp and social media, have their own privacy policies.

Retention and protection

Retention periods depend on the type of information and its purpose, including enquiry follow-up, providing services, security, accounting and legal requirements. There is no single fixed deletion period for all records. Contact us to ask about retention or request deletion of your information.

We restrict administrative access and use safeguards such as encrypted connections and authentication to protect information. No internet service can guarantee absolute security.

Your choices and privacy requests

Depending on applicable law, you may have rights to request access, correction, deletion or restriction of your personal information, or to object to certain processing. Where processing relies on your consent, you may withdraw it. Some records may need to be retained to meet legal obligations or handle an ongoing matter.

Send privacy requests to info@shodaauto.com. Please provide enough information for us to locate the relevant enquiry; we may need to verify your identity before disclosing or changing personal information. Avoid sending unnecessary identity documents with your initial request. You may also contact the relevant data protection authority where applicable.

Updates to this policy

We may update this policy when our services, data handling or applicable requirements change. The date shown on this page identifies the latest revision.